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Psychology Applied to Work has established itself as the standard for textbooks in introductory industrial and organizational psychology. Written by Paul Muchinsky – a recognized expert and award winning teacher – this text provides the most comprehensive resource available for I/O students: a research-based text coupled with the most relevant and contemporary applications of today's workplace issues. Case studies, field notes, and real company examples in every chapter illustrate and bring to life the relevance of I/O psychology to students' daily lives.
Psychology Applied to Work is the product of over 25 years of continuous refinement and development in explaining the field of I/O psychology to students. This Ninth Edition retains the hallmark features that contribute to the sustained excellence of the book: three Field Notes per chapter written in a personal and engaging style that vividly captures practical applications and examples of the text material; classic cartoons reflecting the humor of work; illustrative case studies based on real-life events; glossaries of important terms and concepts; and two special sections per chapter that animate the relevance of I/O psychology in the modern workworld, The Changing Nature of Work and Cross-Cultural I/O Psychology. Chapters 1. The Historical Background of I/O Psychology 2. Research Methods in I/O Psychology 3. Criteria: Standards for Decision Making 4. Predictors: Psychological Assessments 5. Personnel Decisions 6. Organizational Learning 7. Performance Management 8. Organizations and Organizational Change 9. Teams and Teamwork 10. Organizational Attitudes and Behavior 11. Occupational Health 12. Work Motivation 13. Leadership 14. Union/Management Relations
The chapter-by-chapter revisions for the 9th Edition include: Chapter 1. Update on the history of I/O psychology across all major areas of interest within the field. A discussion of why I/O psychology has limited visibility within psychology and the origin of the field's name. Chapter 2. Discussion of the meaning and importance of theory in I/O psychology. How a quantitative approach to I/O psychology evolved and why it is important to understand. The problems of "translating" scientific research findings into practical applications and a discussion of why I/O practitioners are often slow to adopt scientific findings. Chapter 3. The presentation of two new major criteria in I/O psychology: emotional labor and person-organization fit. Discussion of how job analysis came to be a prominent activity in I/O psychology. Expanded discussion of dynamic performance criteria and their importance for both the science and practice of I/O psychology. Chapter 4. Increased discussion of faking in personality assessment. Discussion of alternative methods for assessing personality beyond paper-and-pencil inventories: the job interview, telephone reference checks, and cognitive reasoning tests. Advances in internet testing and situational judgment tests. Chapter 5. Major new section explaining personnel selection from a non-quantitative, human perspective, and describing the reasons why employers make the personnel selection decisions they do. Increased discussion of Affirmative Action and the relevance of U.S. employment laws in an era of global business. Increased emphasis on "high stakes" testing, retesting, and the effects of candidates knowing their test scores on the application process. Chapter 6. New section on error management training. Increased discussion of how the global economy affects the need for organizational learning. Recent research advances in mentoring and sexual harassment. Chapter 7. Explanation of top-grading as a means of performance management. Added discussion of how performance appraisal is embedded in a larger organizational context. Discussion of a proposed construct of a "general factor" of job performance and its implications for personnel selection. Chapter 8. Discussion of major advances in Mintzberg's theory of organization, including two new dimensions: ideology and politics. A detailed description of how intended small organizational change can mushroom into unintended radical change. An explanation of the need for organizational change at all levels of society in a rapidly changing world. New material on organizational culture, Six Sigma, global organizations and distinctions among downsizing, outsourcing, and offshoring. Chapter 9. Discussion of the origins of teamwork and how society is dependent upon teamwork to function. Increased discussion of trust in teams and how contextual performance applies to teams. Chapter 10. Discussion of a new integrated theory of job satisfaction. Increased analysis of how moods affect emotions at work, gender differences in perceptions of altruistic behavior, breaches of the psychological contract, workplace cynicism, and the consequences to both employees and the organization of job loss. Chapter 11. Discussion of major reports by the U.S. Department of Labor on the worst forms of child labor throughout the world, and by the World Health Organization on night shift work causing cancer. Increased coverage of illicit drug usage in the workforce, cross-cultural differences in work/family conflict, the growing recognition of positive psychology, and the emergence of "happiness" as a meaningful scientific construct. Chapter 12. Recent research findings on self-regulation and work design theories of motivation. Discussion of a new theory of motivation proposed to explain how we must adapt to radical changes at work. Explanation of how the more recent theoretical advances describing motivated employees are similar to the research findings describing mentally healthy employees. Chapter 13. Major new section on entrepreneurship. Entrepreneurship is explained from the perspective of leadership: the interaction of a person and a situation. Recent research on psychopaths in the workplace and the value of researchers asking the right questions as they seek to understand leadership. Chapter 14. A new theoretical explanation of why workers join unions. Advances in online dispute settlement, hybrid dispute resolution methods, and women in organized labor.
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